Customer Support

We're Here to Help

Getting answers to your support questions is easier than ever. In addition to browsing support topics, you can use our "Ask ChemPoint" AI tool to quickly get accurate answers to your most important questions.

Whether you're placing orders, handling regulatory documents, managing returns, or processing invoices, Ask ChemPoint is here to help. It works alongside our support team to get you the answers you need

Try "I'm looking for biodegradable solvents for industrial cleaning'"

Tips for Effective AI Search:

Use natural, conversational language. Our AI understands how people typically ask questions.
Ask ChemPoint doesn't retain knowledge of previous messages. Each entry starts a new session.