Customer Support

Shipping & Handling

What do I do if I did not receive a Shipping Confirmation email for my order?

If you do not receive a shipment confirmation by the day after your scheduled ship date, contact our Customer Solutions team for assistance at 425.372.1052 / [email protected] (North America) or +353.1.578.7380 / [email protected] (EMEA).

You can also log into your MyChemPoint account and click on the order details page to review the status of your shipment and obtain tracking infrmation. 

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