Customer Support


What information is available on the order confirmation email?

Once we have received your order, we will send a confirmation email within 24 hours referencing your PO#, your requested ship date, a summary of the products ordered and shipping details requested. Please be sure to review this closely and contact us if you find any discrepancy to ensure your order goes smoothly. You can also review your order details by logging on to our customer portal MyChemPoint. 


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