Customer Support

Orders

How can I find out the status of my order?

You can expect to receive an order confirmation or acknowledgement email within 24 hours from order submission. To get the status of a purchase order once it has been submitted to ChemPoint, log into your MyChemPoint account and review from the Recent Orders tab. You can also contact us at 425.372.1052 / [email protected] (North America) or +353.1.578.7380 / [email protected] (EMEA).

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