Returns & Issues

What is ChemPoint’s order return policy?

If you are looking to return product purchased from ChemPoint, contact our Customer Solutions team at 800.485.9569 / [email protected] (North America) or +353.1.578.7380 / [email protected] (EMEA).

All returns are considered on a case by case basis and approval is required. If a return cannot be issued, our team will work with you to see what other options are available, depending on the circumstances.