9/27/2020 11:03:25 PM
Customer Support

Returns & Issues

What is ChemPoint’s order return policy?

If you are looking to return product purchased from ChemPoint, contact our Customer Solutions team at 800.485.9569 / orders@chempoint.comv(North America) or +31.43.711.0100 / ordersEMEA@ChemPoint.com (EMEA).

All returns are considered on a case by case basis and approval is required. If a return cannot be issued, our team will work with you to see what other options are available, depending on the circumstances.

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