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Customer Support

Shipping & Handling

How do I ensure certain special instructions are on all my shipments?

We can update your account to include special instructions that should be followed for all orders. Contact our Customer Solutions team for any update requests or share your preferences with your Sales Professional at the time of quoting. For any one-off requests, be sure to clarify changes to these instructions on your purchase order or by contacting us directly. You can contact our Customer Solutions Team at 800.485.9569 / [email protected] (North America) or +31.43.711.0100 / [email protected] (EMEA).

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