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Customer Support


How can I find out the status of my order?

You can expect to receive an order confirmation or acknowledgement email within 24 hours from order submission. To get the status of a purchase order once it has been submitted to ChemPoint, log into your MyChemPoint account and review from the Recent Orders tab. You can also contact us at 800.485.9569 / [email protected] (North America) or +31.43.711.0100 / [email protected] (EMEA).

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