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Why is my order on hold?
Orders may be placed on hold for a variety of reasons. If you learn that your order is on hold and have questions as to the status, contact our Customer Solutions Team for further information at 800.485.9569 / [email protected] (North America) or +353.1.578.7380 / [email protected] (EMEA).
Related Questions
- Can I pay for my order with a credit card?
- Does ChemPoint offer an e-Commerce experience?
- How can I find out the status of my order?
- How can I get a Bill of lading?
- How can I resubmit my last order?
- How can I track my order?
- How do I ensure certain special instructions are on all my shipments?
- How do I find out what the next order is that will ship from my blanket order?
- How do I find out when I will receive my order?
- How do I place an order with ChemPoint?
- What additional fees might apply to my order?
- What are the shipping services ChemPoint offers?
- What information is available on the order confirmation email?
- What information is on an Order Acknowledgement email?
- What is ChemPoint’s order cancellation policy?
- Where can I get a copy of my invoice for a shipped order?
- Why did I receive two invoices for my order?
- Why has only part of my order shipped?
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