Orders Questions
- Can I pay for my order with a credit card?
- How do I place an order with ChemPoint?
- What additional fees might apply to my order?
- What information is on an Order Acknowledgement email?
- How do I find out what the next order is that will ship from my blanket order?
- How do I ensure certain special instructions are on all my shipments?
- How do I find out when I will receive my order?
- How can I resubmit my last order?
- What are the shipping services ChemPoint offers?
- How can I track my order?
- How do I submit an order to ChemPoint?
- Why is my order on hold?
- Why did I receive two invoices for my order?
- Why has only part of my order shipped?
- What information is available on the order confirmation email?
- What is ChemPoint’s order cancelation policy?
- How can I get a Bill of lading?
- Where can I get a copy of my invoice for a shipped order?
- How can I find out the status of my order?