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How do I submit an order to ChemPoint?
How can I find out the status of my order?
Where can I get a copy of my invoice for a shipped order?
How can I get a Bill of lading?
What is ChemPoint’s order cancelation policy?
What information is available on the order confirmation email?
Why has only part of my order shipped?
Why did I receive two invoices for my order?
Why is my order on hold?
Can I pay for my order with a credit card?
How do I get another copy of my order confirmation email?
How can I track my order?
What are the shipping services ChemPoint offers?
How can I resubmit my last order?
How do I find out when I will receive my order?
How do I ensure certain special instructions are on all my shipments?
How do I find out what the next order is that will ship from my blanket order?
What information is on an Order Acknowledgement email?
What additional fees might apply to my order?
Hi, let us know if you have any questions as you visit our website.