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How do I submit an order to ChemPoint?
How can I find out the status of my order?
Where can I get a copy of my invoice for a shipped order?
How can I get a Bill of lading?
What is ChemPoint’s order cancelation policy?
What information is available on the order confirmation email?
Why has only part of my order shipped?
Why did I receive two invoices for my order?
Why is my order on hold?
Can I pay for my order with a credit card?
How do I get another copy of my order confirmation email?
How can I track my order?
What are the shipping services ChemPoint offers?
How can I resubmit my last order?
How do I find out when I will receive my order?
How do I ensure certain special instructions are on all my shipments?
How do I find out what the next order is that will ship from my blanket order?
What information is on an Order Acknowledgement email?
What additional fees might apply to my order?