Effective Date February 2, 2018
Univar is committed to protecting the privacy of its customers and suppliers in accordance with applicable laws and regulations. Univar supports the fundamental rights to privacy and data protection as well as compliance with national and international privacy laws. Univar has adopted Binding Corporate Rules (“BCRs”) as its data protection procedure which creates Univar’s legal basis for databases and applications that share personal information within the Univar Group. Univar’s BCRs are applied Group-wide to ensure compliance with the standard of protection for personal information shared at a global level. In Univar’s BCRs, we respect and take into account the major principles of the General Data Protection Regulation (GDPR).
Any information provided to or gathered by Univar is controlled primarily by Univar Inc., 3075 Highland Parkway, Suite 200, Downers Grove, Illinois, USA 60515.
This online Privacy Notice explains how Univar and all its affiliates (“Univar,” “we,” “us,” and “our”) protect your privacy when you visit this website and the websites of Univar’s affiliates that display this online Privacy Notice. This notice applies to personal information that identifies you personally, either alone or in combination with other information available to us.
Univar’s online Privacy Notice describes what types of information we gather and track when you use our websites, how this information is used and with whom it is shared. If you have any questions about this online Privacy Notice, please contact Univar using one of the methods listed in the “Contact Univar” section below.
Univar collects the personal information you provide to us when you create an account with us, call us, use online account tools, report service issues, complete surveys, enter contests and promotions, or otherwise communicate with us. This information may include your name and contact information such as billing address, email address, and phone number. We may also collect information about your account and your use of our services, which may include your account number, billing and payment history.
When you access our websites, we may collect information that is sent to us automatically by your web browser. This information typically includes your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, the page that linked you to Univar, and the pages you visit.
We may use the personal information that you knowingly provide when you complete an online form, register for information or services, or otherwise send to us. Your personal information may be used:
- to provide you with effective and efficient customer service;
- to provide products, information and services you request;
- process orders you place on our websites;
- for advertising and analytical purposes;
- to improve the content, functionality, performance and usability of our website;
- to provide technical support and troubleshooting;
- in connection with our legal rights and obligations; and
- for certain additional purposes only with your explicit consent.
We respect your right to make choices about the ways we collect, use and disclose your personal information. Where appropriate you are asked to indicate your choices at the time we collect your personal information. If you receive email or marketing communications, you may opt-out of that service at any time by using the unsubscribe feature included in the e-mails.
If permitted by applicable law, we may share your information:
- Within Univar for the purposes set forth in this online Privacy Notice.
- With our Third-Party Service Providers that perform services on our behalf, such as but not limited to website support service providers. Such third-party service providers are required to use adequate privacy protections and may use the information only for the purpose of providing services to Univar. Univar will seek additional consent from data subjects for which Univar is required to process data by any legislative or regulatory requirements. Univar does not sell, rent, share, or trade your personal information. Univar may transfer your personal information outside the European Economic Area. Where we do so, we will ensure appropriate safeguards are in place.
- Business Transactions and Transfers Univar may buy, sell, form, or otherwise reorganize one or more of its businesses or sell stock or assets, for example, as the result of a sale, merger, reorganization or liquidation. A transaction of this type may involve the disclosure of your information to prospective purchasers or partners who have signed a confidentiality agreement with Univar.
We will not use your personal information to send product or promotional advertising unless you have agreed to receive those. Other than the purposes described above, Univar does not provide or sell your personal information to third-parties.
Univar’s websites may contain links to other sites operated by third-parties. The practices described in this online Privacy Notice for Univar do not apply to information gathered through these other websites. Univar is not responsible for the actions and privacy policies of third-party websites.
Because an industry-standard Do-Not-Track protocol is not yet established, Univar information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this online Privacy Notice regardless of a Do-Not-Track choice made by the consumer.
Some of our websites include special features, such as surveys, licensed content, online store, or password protected areas, such as a customers-only area or a careers area. This online Privacy Notice may be supplemented or amended from time to time by privacy statements that are specific to and appear on individual Univar websites, including but not limited to our investor and career sites.
When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. You will also be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” Any conflicting terms of a click-through agreement or similar agreement between you and Univar will overrule this online Privacy Notice.
We may offer chat rooms, blogs, message boards, bulletin boards or similar public forums where you and other users of our website can communicate. Unless otherwise required by applicable law or regulation, the protections described in the online Privacy Notice do not apply to information (including personal information) that you post and/or volunteer in these public forums. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our online Privacy Notice. Univar is not responsible for the events arising from the distribution of any information you choose to publicly post or share through our websites.
Children’s Privacy We do not knowingly collect information from children to sell or promote our products or services. Visitors must have an age of at least 18 years to submit registration or survey information. If you believe a person below the age of 18 has sent personal information to Univar, please contact us immediately at the address listed below and we will use reasonable efforts to promptly remove that information from our databases.
Univar follows industry-standard practices to secure the information we collect to prevent the unauthorized access, use, or disclosure of information. These security practices include technical, administrative, and physical safeguards, which may vary, depending on the type and sensitivity of the information. Although we take the responsibility of safeguarding your information seriously, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose your information. Univar exercises great care in providing secure transmission of your information from your device to Univar’s servers. Univar follows commercially reasonable measures for the retention and destruction of data. Even if destruction or deletion is requested, it may still be necessary for Univar to retain certain data pursuant to law, contract terms or to comply with internal retention and destruction policies.
You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing one of our websites using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing our websites using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the site.
Your personal information may be retained by Univar for up to 10 years to meet business, tax, legal and regulatory requirements. If these purposes no longer apply, we will securely destroy your personal data according to our internal policies and procedures.
You are entitled to:
- access your personal information and be informed about its use;
- correct your personal information;
- have your personal information deleted;
- restrict or object to the processing of your personal information;
- transfer your data in a portable format;
- complain to a supervisor authority; and
- withdraw your consent to the use of your personal information.
If you have created an account or a personal profile on one of our websites, you should be able to access and update some or all of your personal information. If you wish to access, update or correct other personal information, please contact us. We may ask you for additional information to verify your identity first.
We investigate all requests to access, correct and delete your personal information. If you have a complaint about how Univar processes your personal information you may contact Univar in the following ways:
- e-mail Univar’s Privacy Program at firstname.lastname@example.org;
- contact the Global Privacy Counsel and Data Protection Officers in Europe, Middle East, and Africa (EMEA) at T +41 (0)58 360 7212 or dataprivacy.EMEA@univar.com; or
send postal mail to:
17411 NE Union Hill Road
Redmond, WA 98052 USA
ATTN: Information Protection Program Manager.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits Univar customers who are California residents to annually request and obtain information about the personal information (if any) Univar may have disclosed to third-parties for direct marketing purposes in the preceding calendar year, at no charge. If applicable, this information would include a list of the categories of personal information that were shared and the names and addresses of all third-parties with which Univar shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing through the contact information above.
The services hereunder are not intended for use by the citizens of the Russian Federation, who reside in Russia. If you are a Russian citizen residing in Russia, you are hereby notified, that any Personal Data that you input into the services will be solely at your own risk and responsibility, you explicitly agree that Univar may accumulate your Personal Data and will process this data in the US and in other countries and that you will not hold Univar accountable for any potential non-observance of the Russian Federation legislation.
Univar reserves the right to modify this online Privacy Notice and related business practices at any time and without prior notice by posting a revised version on our websites. These changes will be effective as of the posting date. Your use of one of our websites following any such change constitutes your consent to the terms of the revised online Privacy Notice. For this reason, it is important for you to review this online Privacy Notice regularly.