Pmc Biogenix™ Announces Expansion Of Operations

PMC Biogenix ™ and ChemPoint are excited to work with you for the distribution of Kemamide®, Hystrene® and Metallic Stearates in Mexico. As a valued partner, we look forward to providing you with locally stocked PMC Biogenix™ products, allowing for shorter lead times and steady supply, as well as and an extensive portfolio of additional products you can purchase through ChemPoint North America. To help make this transition as seamless as possible, we have compiled a list of Frequently Asked Questions (FAQ) about ChemPoint, and what this agreement means for your business.

Here is a Welcome Packet that provides information about ChemPoint, and how to get set-up in our system.

Below are FAQs for your review, as well as details on how to contact ChemPoint with any additional questions.

 

FREQUENTLY ASKED QUESTIONS

 

Who Is ChemPoint?

ChemPoint is the leader in the sales, marketing, and distribution of specialty and fine chemicals in North America and EMEA, engaging in exclusive product line relationships with premier manufacturers. Under its umbrella are 90 supplier partners representing more than 200 global product lines. Learn More

 

What Does This Mean For You Business?

Beginning September 1, 2018, ChemPoint will become the local distributor of PMC Biogenix™ in Mexico. As a valued customer of PMC Biogenix™ materials, we want to ensure this is a seamless transition for you.

 

How Will This Affect Your Purchases?

The ChemPoint team will work directly with each customer to ensure any change in order process is implemented smoothly. Moving forward, please list ChemPoint as the vendor when placing POs with us. This will ensure your orders are processed as quickly as possible. Please see the links below for our W9 and Remit To address. Learn More

 

Where Does ChemPoint Stock These Materials?

Bodega Oslo
AV. Pirules S/N
F. Ind San Martin Obispo
Cuautitlan Izcalli
C.P. 54763

 

Tell Me About ChemPoint Lead Times And Availability

Lead times and availability are a function of the product and your specific needs. ChemPoint will create a stocking strategy to best meet your needs. Please contact a member of the ChemPoint team to discuss your specific requirements or leave a request using ChemPoint’s contact form. We are happy to provide you more information on the service and support standards you can expect from us.

 

I Have Technical Questions - Can You Help?

The PMC Biogenix™ team at ChemPoint has the knowledge and capabilities to provide technical assistance. Ask a question or contact ChemPoint for technical support at

Tel: 001.425.378.8600
Email: [email protected]

 

Will There Be Any Changes To The Products?

No, PMC Biogenix™ will continue to manufacture products in the same locations and will continue to ensure the same standard packaging and accompanying documentation.

 

What Are ChemPoint's Standard Terms And Conditions?

ChemPoint's Standard Terms and Conditions of Sale are available at www.chempoint.com/commercial-terms-and-conditions/north-america

 

I Need To Order Material, Can I Order From ChemPoint Today?

Yes, ChemPoint is ready to service your needs.

 

Can ChemPoint Deliver My Orders Directly To Our Plant?

Absolutely! ChemPoint offers customers a competitive freight service while also allowing customers flexibility to utilize their own freight carrier. Please contact ChemPoint to discuss the best way to service your account. Learn more about ChemPoint’s freight service. 

 

How Do I Place Orders?

Once you are set up as a customer with ChemPoint, orders can be placed by email or phone: 

Tel: 001.425.378.8600
Email: [email protected]

 

What Are My Payment Options?

ChemPoint offers a variety of payment options including check, credit card, electronic and bank transfer. Banking information is provided on the invoice. For more information or to discuss your specific needs, please contact ChemPoint.  

 

How Do I Set Up ChemPoint As A Vendor?

Depending on your procurement system, the set-up process varies. ChemPoint will be happy to provide you with the necessary information to complete this process. Please contact the ChemPoint team: 

Tel: 001.425.378.8600
Email: [email protected]

 

How Can I Get Set Up As A Customer With ChemPoint?

It’s easy. Simply complete a credit application and provide your contact information (contact name, shipping address and billing address) by contacting the ChemPoint credit team:

Tel: 001.425.378.8600
Email: [email protected]

 

For Questions And Further Assistance With The Set-Up Process Please Contact The PMC BIOGENIX™ Team At CHEMPOINT:

Tel: 001.425.378.8600
Email: [email protected]
 
 

If I have Additional Questions, How Do I Get Them Answered?

If you are in North America, please contact us at 001.425.378.8600 or email us at [email protected].

Have Us Call You

Phone425.372.9328