BELLEVUE, Washington, October 6, 2004 -- DHL, the world's leading express and logistics company, today announced the details of an agreement with ChemPoint.com, a rapidly growing e-distributor for specialty and fine chemicals. Under the terms of the agreement, DHL will provide the small package warehousing and delivery needs for one of ChemPoint’s premier product lines across North America. Utilizing and integrating DHL’s full-service capabilities will provide more shipping options and flexibility for ChemPoint’s customer base.
DHL will manage the fulfilment and shipping operations for ChemPoint from DHL Logistics’ facilities in Fresno, California and Columbus, Ohio. Both Commerce Park facilities conveniently support ChemPoint’s nationwide customer base — 2 business days to most customers via DHL’s guaranteed ground service.
“Our small package provider selection was tied to a carrier’s ability to provide convenient access to warehousing and distribution operations, have a strong U.S. transportation network and leverage technology to serve our customers quickly, reliably and cost-efficiently,” said Edward Lux, Director of Technology and Operations for ChemPoint.
DHL Logistics quickly developed a comprehensive, turnkey solution for ChemPoint that includes a dedicated, 24/7 customer service support group as well as integrated technology systems. The new logistics arrangement provides ChemPoint better supply chain visibility and a seamless, streamlined process that minimizes redundancies, increases accuracy and ultimately improves the speed of delivery.
“ChemPoint is one of several important clients who have recently discovered how to leverage DHL, and its strengthened infrastructure in the U.S. to improve their supply chain management and distribution capabilities,” said Mike Heilman, Vice President and General Manager of DHL Logistics. “Customers like ChemPoint have learned that transportation and logistics is not a commodity service. The new DHL stands out from the pack by how we partner and work with our clients. And with our new $1.2 billion investment in infrastructure in the U.S., we are perfectly positioned to give customers the competitive edge.”