Customer Support

Shipping & Handling

Where can I get tracking information on my Shipping Confirmation email?

The tracking number for your shipment will be provided on your confirmation email. For orders shipped via ChemPoint Freight, a link to our carriers site will also be provided for ease of access. For some non-standard shipments or orders shipped from a non ChemPoint location, tracking information may not be available at the time of shipment. We will provide you tracking for these orders as soon as we receive them.

You can also obtain tracking infromation by logging into your MyChemPoint account. Navigate to your order and click on the order details link. Your tracking information will be available under the shipment section.

ChemPoint is here to help

Talk to an expert

Available Monday-Friday
8 AM to 5 PM Pacific Time
425.372.1052

Send us an email

Have a ChemPoint
expert contact you.

Browse support articles

Have order or account question?
Support Articles