Who do I contact for ChemPoint Freight shipments vs. my 3rd party shipments?
Our Customer Solutions team is the best point of contact for ChemPoint Freight shipment information. For questions regarding an order that shipped freight collect or third party, contact your carrier or third party logistic's provider for questions or shipment details. If you are unable to track down the information you need regarding a freight collect or 3rd party shipment, the Customer Solutions team will do their best to assist. You can contact our Customer Solutions Team at 800.485.9569 / firstname.lastname@example.org (North America) or +31.43.711.0100 / ordersEMEA@ChemPoint.com (EMEA).